Hiring Strategy: Build An All-Star Team With These Hiring Tips

When operating a business, scouting for the right talent has to be one of the most challenging tasks for the human resources department. The problem here is that everyone is brandishing themselves as the best fit for the job. And, since you can’t accept everyone, you are faced with the challenge of screening through different applications, which demands a lot of time and effort. 

True, this process is difficult, but you can use some hiring strategies to make the task easier for you. For us at F.H. Cann & Associates, we have built great expertise on securing the right talent

F.H. Cann & Associates (FHC) is a national leader in providing clients with contact centers, financial recovery, loan servicing, and business process outsourcing (BPO) solutions. We have been around for over two decades, and some of our respected awards speak to our expertise. 

As an organization with an All-star team, we are sure of our strategy that you can use to build an All-Star team. This post will let you know the strategy we have been using and how it can work for your business or organization.

Continue reading

How To Motivate Corporate Employees Through Covid Fatigue

When the Covid-19 pandemic first broke out, not many people thought of it as something that would stay with us for a long time. It first looked like some of those scary health hazards that last for a week at most and fade away afterward. But, as we have come to know, this is not the case for the Covid-19 pandemic. 

The Covid-19 pandemic has lasted more than anyone of us bargained for, and the effect has caused different corporate employees to work from home. Due to this elongated time, fatigue has set in for many corporate employees. 

This being the case, it would be difficult for corporate employees to move at their usual pace if they are not motivated. When fatigue sets in, one thing that everyone needs is good motivation to still keep moving. For corporate employees, the story is not different. Motivation is needed for them through covid fatigue. 

In light of this we, at F.H. Cann & Associates, has come out with ways to motivate our employees through covid fatigue. In the subsequent paragraphs, you will be informed on what you need to motivate corporate employees. 

Start From The Top: If you are looking to combat covid fatigue and motivate corporate employees, we encourage that you start from the top. This is because those at the top would mostly be in charge of teams, and if they are not motivated, there’s no way they can motivate others.

If you are a business owner, you should also check that you are rightly motivated for work. Ensure that you and those at the top consciously make efforts to improve your state of mind towards work and other areas of life. 

Continue reading

Our Favorite Work-From-Home Digital Tools In 2021

If there’s something about the past year that won’t be forgotten in an instant, it is the surprise with which the whole world was taken by the novel coronavirus. Though there has been a similar case of a pandemic in the past, this happened a long time ago. So, when the pandemic of last year occurred, many people found themselves trying out different things and adapting to the ones they feel comfortable with. 

This pandemic forced people to stay indoors to curtail the spread of the virus. Since people have jobs and had to stay indoors, they had no choice but to work from home.

Though working from home might sound like less stress for people, there are many things that come together to make the experience a desirable one. One of such things is the digital tools that will be used to connect and work from home. 

Getting the right digital tool hang may be a problem, especially since there are many digital tools out there being passed off as the best. But then, no matter what, there are always people or organisations who possess informed knowledge about these things and are ready to show others the way. 

Regarding work-from-home digital tools, we at F.H. Cann & Associates appear to be in the best position to reveal the ones you will find interesting.

Since the pandemic started in 2020, we’re able to expand and shift to remote work. Because of this, we have tried out many work-from-home digital tools in 2021, and we can tell you our favourites.

Continue reading

How The Pandemic Changed The Job Hunt In 2021

There is no doubt that the pandemic had a lot of effects on the ways things were previously done. Right from when it started, people have been adjusting to the new normal. And up till now, people are still trying to fully adapt to the new changes.

One of the impact of the pandemic is on the ways jobs are being hunted. Following the easing of the government’s health measures, many people have realized that job hunting has changed. To know how this is playing out, we at F.H. Cann & Associates will be discussing how the pandemic has changed the job hunt.

If you are joining us for the first time, F.H. Cann & Associates is a company that offers best-in-class accounts receivable management and outsourced customer service solutions in the USA. We are one of the companies making headways in today’s labor market despite the ills of the pandemic.

We are also able to grow our workforce despite the pandemic. What’s more? We are also fast fitting into the future of work. 

Continue reading

Interview Like A Pro With These Remote Interview Tips

Interview Like A Pro With These Remote Interview Tips

Although remote working was a trend that was already catching up fast, the pandemic and ensuing lockdown, accelerated its realization. Many industries, including those that were not traditionally predisposed to such a lifestyle, had to switch to work-from-home (WFH). It seems the trend is here to stay.

Associated with the trend in remote jobs is remote hiring. Now, most of the processes involved in hiring workers are done entirely in the virtual space. This includes remote interviews.

Since remote working and interviews are still relatively new, people still find them a bit overwhelming. As an interviewer, you really don’t want to hire wrongly because you failed to conduct a proper interview. Here, we outline tips to prep interviewers on conducting interviews remotely.

These tips are from us at F.H. Cann & Associates. Here, we help facilitate the future of business, changing the workplace as we used to know it. 

Your Location

This is by far one of the most important considerations to look into. You are the interviewer, and you want to properly hear what the interviewee is saying, but a poor location won’t help you achieve that. 

Since it is virtual, you have the liberty to hold it anywhere. But don’t take this too far. For instance, you don’t want to hold your interview at the beach side.

Continue reading

2021 Tools: How You Can Set Up Your Home Office For Long-Term Success

2021 Tools: How You Can Set Up Your Home Office For Long-Term Success

F.H. Cann and Associates is an incorporation dedicated to providing the best-in-class outsourced customer service solution for more than two decades. We have continued to flourish even amid the Pandemic and given our track record and experience, we will replicate our success in 2021.

The Covid 19 pandemic has made it an unplanned requirement for many offices and workers to work from home. Even as the pandemic recedes, many employers have discovered that they don’t need large office buildings. Many employees also realized that they don’t need to be in the office every day or spend hours commuting.

Setting up a home office for long-term success is very crucial. We have discovered that a badly set home office could have a strain on your overall productivity.

Continue reading

2021 Outlook: Why Contact Tracing Services Are Vital

F.H. Cann & Associates 2021 Outlook: Why Contract Tracing Services Are Vital

The world will not forget in an instant what the coronavirus pandemic brought along with it. Asides from disrupting the economy, the pandemic gave everyone a duty to be very cautious in physically dealing with others. This is why the government put in place some lockdown measures to curb the spread of the virus. 

Though these measures helped a lot, there is still the place of contact tracing. Here, those who are suspected of having come in contact with an infected person are tracked down.

Basically, tracing them will allow for possible containment of the spread of the virus. This has proved to be a necessary part of the fight against the pandemic. As a result, the contact tracing service has come into existence.

This contact tracing services’ importance is what F.H. Cann and Associates shed more light on in this post. In the subsequent paragraphs, you will see why this contact tracing service has come to stay with us. And is becoming a necessary part of our daily living. 

Continue reading

Post-Pandemic: Will The Workforce Shift To Working At The Office?

F.H. Cann & Associates - Will The Workforce Shift To Working At The Office?

The globe as we know it is recovering from what appeared to be a dour 2020. It was a year that saw most of the active functions of the world’s economy shut down for good reason. There was not a paucity of reasons why we could not throw caution to the wind, and put people in danger.

The business market and organizational faculties heeded to regulations that helped to combat the novel form of coronavirus. Still, business had to be done and profits to be made. The gears of productivity couldn’t necessarily be brought to a grinding halt, at least not totally. Therefore, we sought modern and safer ways to do business offsite while turning in profit.

Despite the ease with which we synced into a remote work environment, it was only a matter of time before we started relishing the thrill of returning back to our physical work environment.

Continue reading

5 Remote Work (Work From Home) Trends to Watch for in the New Year

Work from home trends for the new year (2021).

Working from home is a new reality for many. Since the last epidemic in the early 2000s, the world has not had a severe challenge that forced people to stay and work compulsorily from their homes. However, the spread of the COVID-19 changed the status quo for many.

Vulnerable people groups had to take extra precautions. Companies ground to a halt while surviving businesses switched to remote work models.

We have the interest of our workers at F.H. Cann and Associates Inc. at heart. In fact, we share a concern for the immediate community and the world at large. That’s why we have chosen to adopt remote work models till it is safe for everyone to resume work in our brick-and-mortar locations.

Continue reading

How to Succeed While Working from Home as a Remote Call Agent in 2021

F.H. Cann & Associates Inc. call agent working from home.

F.H. Cann & Associates Inc. had the best of years in 2020. Given our track record, there is so much expectation that we will flourish again in 2021. F.H. Cann & Associates Inc., has been at the fore of rendering optimal contact center and business process outsourcing services for more than two decades now. 

Furthermore, there are no limits to how far we’ll go with a team of dedicated employees and a reliable business infrastructure that’s second to none. While we’ve put in place measures and processes for the remote work that comes with a pandemic, there are still fears for our employees. Ranging from work pressure, distractions in makeshift office spaces, and minimal supervision, not all employees seem prepared for remote work in 2021.

So, we’re continually setting up ways through which we can build efficient contact service employees. Without a doubt, the core of a business depends on how successful employees are.

That’s why we’ve come up with lessons on productivity for all employees in the contact center industry. Here are five ways to be successful as a remote call agent in 2021.

Continue reading